Covid-19 Update

Covid 19 update

Our Commitment to Your Health and Safety

We understand that the world has changed since the outbreak began earlier in the year and we want you to know what we are doing to ensure your safety and reassure you of the hygiene standards in our holiday cottages.

At Broadway Manor Cottages we oversee the changeovers personally and we have always considered the cleanliness of our cottages to be of the upmost importance. Whilst we have been closed we have carefully followed the UK Government’s guidelines as they emerged and have taken action to revise our procedures to greatly reduce the risk of a guest contracting the virus from a previous guest or from contact with us. Going forward all of these new protocols will be constantly reviewed and are subject to change in accordance with the UK Government’s advice and best practices.

The Major Changes:

Longer gaps between guests departing and arriving to limit the potential presence of any residue of the virus. When we initially re-open we will implement a 3 day gap between bookings. This will allow us time to conduct an intensive clean of the cottage using the appropriate recommended procedures and disinfectants. This may be subject to change if the guidelines are changed.

Many decorative items in the cottage and items in the bedrooms such as bed runners, scatter cushions, etc. will be removed. Each bed will always offer freshly and hygienically cleaned linen.

Unfortunately we will no longer be providing our Welcome Hampers.

Check-in and New Bookings

We already have a contactless check-in and key storage facility in place and the lead guest is made aware of where and how to access the key once they have booked.

New bookings will require you to ensure you follow the UK Government’s guidelines before coming to stay and tell us if you believe you have been in contact with someone with Covid-19 and if so to follow the Government’s guidelines regarding self-isolation. If you become ill during your stay we require that we are informed immediately and that you follow Government guidelines. Should this mean cutting your stay short, no refund will be due as we would not be able to re-let the cottage and we do, as always, encourage you to take out holiday insurance to cover other circumstances that may impact your stay. Please remember to ensure that your reservation complies with current Government travel restrictions.

Only guests named on our Booking Form are permitted to stay overnight in the cottage. We request that if you are having people visit you at your cottage during your stay that you advise us of their details by email beforehand and that, in accordance with the current guidelines, any visitors entering the cottage are only from one other household.

We have a no pet policy and request that visitors do not bring pets on site.

Our Grounds and Facilities

Our grounds are extensive (6 acres surround the cottages) with plenty of room for social distancing and our garden terraces and seating areas will remain open but our firebowls/barbecues have been removed for the time being. We will ask you to respect the Government’s social distancing guidelines of 1 metre plus whilst using these shared spaces.

Due to size, our Laundry Room and Cycle Store will unfortunately not be available.

We have removed books, toys, puzzles, DVDs etc and other leaflets and maps that would normally be available for you to use or borrow during your stay to make it easier to ensure the cottage is thoroughly and hygienically cleaned. We are able to provide guests with online links to all the important and useful information before arrival or during their stay (see below for how to contact us).

Maintenance

Should it be necessary for us to attend to any essential maintenance issue during your stay we will find a way of doing this to make it safe. We will wear a mask and use disposable gloves and if it cannot be dealt with while you are out we will ask you to stay in one area of the cottage whilst the work is carried out.

Longer Stays

For stays in excess of 7 nights, we will arrange a convenient time to drop off and clean linen and towels but for everyone’s protection we will not offer a mid-stay cleaning service.

Waste Disposal and Recycling

We ask you to dispose of all and any rubbish by placing it in rubbish bags securely and disposing of it in the appropriate communal bins as directed or alternatively taking it away with you. To ensure the health and safety of our cleaning staff, please do not under any circumstances leave rubbish in the cottage at the end of your stay.

Contacting Us

We are contactable throughout your stay as usual by telephone, email and WhatsApp.

We Look Forward to Welcoming You to Stay

Despite the Government’s rules and restrictions currently in place, we will continue to offer you our best service and do everything we can to make your stay enjoyable.

We thank you for supporting us and we look forward to welcoming you to stay!

Wildlife in the Grounds at Broadway Manor Cottages

Wildlife in our Grounds

Our Cotswold holiday cottages in Broadway are rurally located and wildlife is a common occurrence in the extensive grounds surrounding the cottages. We actively encourage wildlife by developing and maintaining features and habitats to enhance our natural environment. Wildlife flourishes in our mature trees, shrubs and plants and there are two ponds and a stream (Bunchers Brook) in our grounds which are home to a variety of animals and plants. Log piles, stacks of stone and compost heaps also provide shelter for a range of wildlife including amphibians and insects.

It is not unusual to see the following whilst staying in one of our holiday cottages:

Bats

Pipistrelle bats in flight can often be seen at dusk feeding on flying insects. They roost in the roof spaces of some of the older buildings on site and hibernate over winter, usually between November and April.

Birds

Our grounds are home to a wide variety of birds including: Blackbird, Blue, Great and Long Tailed Tit, Buzzard, Finch, Green and Greater Spotted Woodpecker, Grey Heron (often sighted patiently waiting to fish in our ponds), Jackdaw (annually nesting in the trunk of one of our walnut trees), Magpie, Mallard duck, Partridge, Pheasant, Quail, Robin, Sparrow, Swallow (annually nesting in the eaves of our barn), Wagtail and Wren. To name just a few!

Deer

Both Roe Deer and Muntjac can be spotted in our grounds at dawn or dusk (they love nibbling the shoots of the roses in spring). Muntjac deer can sometimes be heard ‘barking’ in the distance.

Ducks

Wildlife at Broadway Manor Cottages Ducklings on the Stew Potd
Ducklings on the banks of the stew pond

Wild mallard ducks share our ponds and stream with our own Indian Runner ducks. Over the years a number of ducklings have hatched and grown up in our grounds.

Foxes

Foxes can be seen meandering through our grounds (often unfortunately hunting our chickens and ducks or the rabbits). The foxes typically live in dens in the hedges bordering the neighbouring fields.

Newts, Frogs and Toads

Common newts, frogs and toads inhabit our ponds and stream.

Otters

Although we have never seen an otter in our grounds, otters have been sighted in Bunchers Brook both upstream and downstream of our grounds. Last summer we lost a number of fish from our ornamental pond and there were telltale signs that an otter had taken them in the form of otter spraint around the edge of the pond.

Polecat, Stoat and Weasel

These have all been spotted in our grounds.  The polecat was sighted in the orchard near the chicken run (I wonder what he/she was after) and both the stoat and weasel were spotted in the hedgerows.

Rabbits

Wild rabbits can often be seen hopping around the grounds at dusk and nibbling on our plants!

Sheep

Wildlife at Broadway Manor Cottages Sheep at West End
Sheep being moved along West End

In the field across the lane from our holiday cottages we have two pet Poll Dorset sheep. They are very friendly and will come to the fence if approached – their names are Muffin and Cookie.

The large field adjacent to our grounds is farmed by the local farmer and is often home to a number of sheep.

Squirrel

Grey squirrels frequent our grounds nesting high up in the canopy of the trees in the wooded area near Bunchers Brook. They are often seen nibbling on walnuts and pine cones and attempting to get at the bird seed in our bird feeders!

And finally …..

Chickens

ducks and chickens at Broadway Manor Cottages
Our ducks and chickens

Not wildlife but worthy of a mention as they share our grounds and are allowed to wander freely whenever possible: our chickens provide us and our guests with delicious free range eggs. The chickens are housed alongside our Indian Runners in our orchard.

 

Broadway Manor Cottages

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