We understand that there is a lot of uncertainty at present regarding booking a holiday. The situation regarding coronavirus (COVID 19) changes daily and we will always follow the latest regulations. We are currently taking 2021 bookings in our cottages from 7th May onwards but this may be subject to change if the lockdown is extended beyond the 30th April 2021.
All bookings made for stays in our cottages from Friday 7th May 2021 will be subject to the following additional terms and conditions which are incorporated in our standard Booking Terms and Conditions from 1st February 2021:
Refunds, Cancellation or Postponement of your Booking:
Please note that a full refund of your booking will only be issued if there is a lockdown or tier restriction in place that prevents you, the guest, from travelling and staying in the cottage and we have been unable to agree a revised date for your holiday (see below).
If you are unwilling to travel or cannot travel to stay in the cottage due to self-isolation, illness, etc., we will try to re-let the cottage for the period of the booking. In such cases your deposit is non-refundable under any circumstances, and if the cottage is not re-let, you are still liable to pay the booking in full, even if the balance of the rental has not been paid to us. If the cottage is re-let all the monies paid will be refunded less your deposit and an administration fee of £30.
If you cannot take up your cottage booking because of a lockdown or tier restriction, we will work with you in the first instance to rearrange the date of your holiday (within 12 months of the start date of your original booking). If a revised a date is agreed and the rental of your revised booking is greater, then the difference in the rental will be required to be paid at the time of rearranging the booking. If new dates cannot be agreed, we will offer you a refund less our standard administration fee of £30 (per cottage).
We recommend that all of our guests take out travel insurance with Covid cover1 so that they are covered should they have to cancel because they are required to self-isolate (this does include self-isolation without testing positive).
If you wish to cancel or amend your booking please see Our Booking Terms and Conditions for further information and advise us, as soon as possible, in writing.
If you have any questions please don’t hesitate to contact us.
Broadway Manor Cottages
10th February 2021
- Travel (or holiday) insurance with cover for Covid is available from several insurers. Cover is available to include cancellation for a number of coronavirus-related circumstances and some insurers will also provide cover for cancellation due to changes in lockdown circumstances.